Return & Refund Policy

All Sales Are Final

All purchases made through our store are final sale. We do not accept returns, exchanges, or provide refunds for reasons including, but not limited to:

• Change of mind

• Ordering the wrong size, colour, style, or quantity

• No longer wanting or needing the item

• Personal preference

• Items purchased on sale or with a discount code

Please review your order carefully before completing your purchase.

Incorrect Items

If we make an error and ship you an item that is different from what you ordered, please contact us within 7 days of delivery.

To help us resolve the issue, please provide:

• Your order number

• A description of the incorrect item received

• Clear photos of the item and packaging

Once we confirm that the incorrect item was shipped, we will arrange an appropriate resolution, which may include sending the correct item or issuing a refund.

If we require the incorrect item to be returned, we will provide return instructions and cover the reasonable return shipping costs.

Unauthorized Returns

Please do not send any products back to us without contacting us first. Unauthorized returns will not be accepted or refunded.

Shipping Costs

Original shipping charges are non-refundable except where the refund results from an error on our part or where otherwise required by applicable law.

Applicable Law

Nothing in this policy is intended to limit or exclude any rights or remedies that cannot legally be limited or excluded under applicable Canadian federal, provincial, or territorial consumer protection laws.

Contact Us

If you believe you received the wrong item, please contact us at media@vexperformance.com and include your order number and photos of the item received.